About Shipping : 

·  We ship all items to worldwide.

·  Please edit your complete postal address before check out.

·  Items will be shipped within 2 business days from the date, payment is received (not include public holiday and weekend)

·  Please allow up to 2 working days (Italy & Slovenia) / 5 working days (Europe) / 10 and more (World) for items to be delivered.

About Payment -
·  We accept Skrill and PayPal (only friends) as a payment method 
·  We also accept  Bank Wire Transfer and Cards

Pagamenti accettati in Italia :

· Skrill,Paypal "invia ad amici",Postepay,Vaglia Postale e Bonifico Bancario

·  All Items must be paid within 1 week from the purchase date

About Payment -
·  We accept Skrill & PayPal (friends only) as a payment method
·  We also accept  Bank Wire Transfer and Cards

Pagamenti accettati in Italia -

· Skrill,Paypal "invia ad amici",Postepay,Vaglia Postale e Bonifico Bancario

·  All Items must be paid within 1 week from the purchase date

About Return Policy -

·  We provide 30 days refund for the item sold. Postage and resizing fees are not refundable. Buyer is to pay for return postage. All return must be in its original condition without any alteration to the product. We only accept return for items that are damaged or defect.

·  Please read the description carefully about the details and dimension. We will not accept returns claiming the size is not corresponding to photos.

·  Please note about the color variation. The color of photos may vary from different monitor. We also try our best to show the material in a color that is as close as possible to the original, all our photos are made using light that is as close to natural as possible and avoid color variation. Therefore, we will not accept returns based on color variation of your gem from the display on your particular monitor or particular photo.

Feedback & Contact us

·  Please feel free to email us prior purchase if you have any concerns. This agreement are automatic active once you bid on item, and we suppose you understand and accept terms of sale.

·  Please only bid the items when you are ready to buy and willing to pay for it.

.  Please allow us to resolve the problem for you.

PRIVACY POLICY INTRODUCTION -

You can access our home page and browse certain areas of the site without disclosing your personal data save information collected by cookies that we may use (see below).

WHO MAY PROCESS DATA -

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by us and by other companies within our group. Our website is hosted at the National Computing Centre who may collect personal data about visitors to our site. Each of the companies authorised to process your information as mentioned above will do so in accordance with this privacy policy When you place an order via this website we will store your e-mail address along with any other information you may provide. When you use the services on the website, we may need to collect further information about you. This information may include, but is not limited to, details such as your name, address and your credit card details. Some of those to whom we may transfer information (as specified above) are located the United States of America which at present has not been designated as having an adequate system to ensure data privacy in place. Whilst your data is outside the UK it will continue to be handled in accordance with this data protection policy.

PURPOSE OF PROCESSING -

We will use your information for the purpose of providing you with information about our services, articles and news, fulfilling orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking product or customer research/development.

DISCLOSURE OF INFORMATION -

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.

COOKIES -

We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

SECURITY -

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

ACCESS TO INFORMATION -

You may ask us whether we are storing personal information about you by emailing us at the email address on this sites contact page and, if you wish and upon payment of a fee of 10, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

COPYRIGHT -

All website design, text, graphics, the selection and arrangement thereof are owed by the company running this site, or hosting this site, except where provided under the General Public License (http://www.gpl.org). ALL RIGHTS RESERVED.

TRADEMARKS -

All trademarks of are the property of their respective owners and may be registered in certain parts of the world.

DISCLAIMER OF WARRANTY AND LIABILITY -

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.

We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.

Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.

All warranties, express or implied, statutory or otherwise are hereby excluded.

Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.

We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

GEOGRAPHIC JURISDICTION -

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.

CONSENT AND ENQUIRIES -

By continuing to user this site and accessing the information on this website, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this website now. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact email. If at any time you wish us to cease processing your information please send a message to the Administrator at the email address on this sites contact page.

FOR ITALIAN BUYERS :

REGOLE PER LA RESTITUZIONE

Sostituzione di un articolo per spedizione errata - Ordine non completo :

Al ricevimento dei prodotti controlla il contenuto e l’ordine relativo, se qualche prodotto risultasse diverso da quanto da te richiesto,  invia una e-mail a: subbuteoAZ@yandex.com ; risolveremo il tuo problema nel minor tempo possibile.

Articoli arrivati rotti :

I prodotti viaggiano a totale rischio di subbuteoAZ che, in caso di danni, provvederà immediatamente a sostituirli, senza alcuna spesa da parte tua.

DIRITTO DI RECESSO :

Ai sensi del D.Lgs. n. 185/99 relativo agli acquisti a distanza, l'acquirente ha il diritto di recedere dal contratto (Ordine di Vendita) entro un periodo di 10 giorni lavorativi dal giorno del ricevimento dei prodotti.

Il diritto di recesso/ripensamento non è previsto per gli acquisti effettuati da aziende/professionisti con Partita Iva.

Per far valere il diritto di recesso l'acquirente deve dare comunicazione scritta dell'intenzione di recedere dal contratto tramite lettera raccomandata con avviso di ricevimento all'azienda fornitrice. La comunicazione può essere inviata con  E-mail (subbuteoAZ@yandex.com) spedita entro lo stesso termine (10 giorni lavorativi) purché confermata con lettera raccomandata con avviso di ricevimento entro le 48 ore successive. L'esercizio del diritto di recesso comporta per l'acquirente l'onere di restituire i prodotti ricevuti, completi di tutti gli eventuali accessori e nel loro imballo originale. La restituzione del materiale dovrà essere effettuata a cura e a spese dell'acquirente nel più breve tempo possibile e comunque non oltre i 30 giorni successivi alla comunicazione scritta della volontà di esercitare il diritto di recesso. Apporre sul collo copia della lettera raccomandata: i colli resi senza copia della lettera raccomandata, verranno respinti se nel frattempo non sarà pervenuta la lettera originale tramite il servizio postale. In caso di recesso, subbuteoAZ provvederà entro 30 giorni lavorativi dal ricevimento della merce resa ad effettuare il rimborso all'acquirente dell'importo pagato al netto delle spese di spedizione.(art.5, comma 7, D.Lgs. n. 185 del 22/05/1999).

Per avvalersi del diritto di recesso compilare una dichiarazione firmata dalla quale risulti la volontà di esercitare tale diritto, indicando chiaramente:

documento originale (indicare gli estremi dell'ordine)

in caso di recesso parziale indicare il codice dell'articolo o degli articoli e le

coordinate bancarie sulle quali ottenere l'eventuale bonifico. Se il pagamento è stato effettuato tramite carta di credito l’importo verrà stornato dalla carta stessa.

  N.B.

Il bene acquistato dovrà essere integro e restituito nella confezione originale, completa in tutte le sue parti (compresi imballo ed eventuale documentazione e dotazione accessoria; per limitare danneggiamenti alla confezione originale, raccomandiamo, quando possibile, di inserirla in una seconda scatola; va evitata in tutti i casi l'apposizione di etichette o nastri adesivi direttamente sulla confezione originale del prodotto;

In caso di danneggiamento del bene durante il trasporto, darò comunicazione al cliente dell'accaduto (entro 5 giorni lavorativi dal ricevimento del bene al proprio indirizzo), per consentirgli di sporgere tempestivamente denuncia nei confronti del corriere da lui scelto e ottenere il rimborso del valore del bene (se assicurato); in questa eventualità, il prodotto sarà messo a disposizione del cliente per la sua restituzione, contemporaneamente annullando la richiesta di recesso;

subbuteoAZ non risponde in nessun modo per danneggiamenti o furto/smarrimento di beni restituiti con spedizioni non assicurate;

Il diritto di recesso decade totalmente, per mancanza della condizione essenziale di integrità del bene (confezione e/o suo contenuto), nei casi in cui venga accertata

la mancanza della confezione esterna e/o dell'imballo interno originale;

l'assenza di elementi integranti del prodotto o anomalie al prodotto stesso;

il danneggiamento del prodotto per cause diverse dal suo trasporto.

Nel caso di decadenza del diritto di recesso,subbuteoAZ provvederà a restituire al mittente il bene acquistato, addebitando allo stesso le spese di spedizione.